Tips to Write Great Customer Support Emails

In this chapter, we’ll discuss how to write great customer support emails. ## Introduction Castomer support is one of the most important parts of your business. It’s the point of contact for your customers when they have a problem, and it’s the first impression they have of your company. If your customer support is good, you’ll have happy customers, but if it’s bad, your customers will leave and tell their

Tools to Stand Out With Your Business Writing

## How to get started In this chapter, we’ll look at how to get your business writing off to a good start. We’ll also look at the business writing process and the tools you can use to make your writing more effective. ## Getting Started Before you start writing, it’s a good idea to have a clear idea of what you want to write about. In this lesson, you’ll learn